About Me

I am a certified IT professional with extensive practical knowledge of complex systems builds, Web, ERP and Cloud based and CRM systems, software testing, network support and technical support.
I am also an ITIL practitioner who is enthusiastic about perfect IT systems put in place with efficient service delivery. Having overseen several software projects, I'm also passionate about agile methodologies not only in the IT field but in general project management. On current trends, I'm a Salesforce CRM fan who has developed great skills in Salesforce Administration and Development.

As a man of service, I have also served in different leadership capacities including:
➢ Serving as the Student Governing Council President of the Masinde Muliro University of Science and Technology for the 2014/2015 academic year.
➢ Serving as the President of the Kenya Presidential Digital Talent Program (PDTP) 2016 Cohort.

Education

Masinde Muliro University of Science & Technology

Bsc. Computer Science August 2011-August 2015

Graduated with a First Class Degree with Honors in Computer Science. During this time of study, I received the following awards:
➢ Most innovative student of the year- MMUST gala awards.
➢ Merited in the Engineering Conference Exhibition held at MMUST for being 3rd position (Certificate) with the Computer science project of the year (A Matrix Encryption algorithm built in collaboration with a fellow computer enthusiasist- Eng. Njoroge George Gathecha)
➢ Best Computing Student Award & Most Innovative Student Award at Masinde Muliro University of Science and Technology.

Kanyawanga School

Kenya Certificate of Secondary Education January 2006- October 2009

Graduated with an A- grade awarded by the Kenya National Examinations Council (KNEC).
Was also awarded the best student in Computer Studies in the whole country for the 2009 KCSE Exams.

Work

The BOMA Project (NGO)

Systems Administrator November 2016 - Present

Cloud Solutions Architect
➢ Configuration, administration, development, automation and optimization of the organization’s Cloud based Salesforce.com Enterprise edition for program support, donor management and to support monitoring, evaluation and data visualization tasks
➢ Configuration of Cloud based Project Management platforms (Asana and Trello) for organization-wide use.
➢ Office 365 suite administration including setup of new users.
➢ Microsoft Azure Active Directory administration for computer and network organization

Network Configuration and Security
➢ Set-up of the organization’s computer network for all offices ➢ Network and Network Device (Laptops and Tablets) support using SNMP. ➢ Network evaluation and monitoring using Netflow and Wireshark. ➢ Endpoint security installation (bitdefender) for all computer users. ➢ Conducting user online sensitivity and training awareness sessions using Knowb4 User Training and Capacity Building
➢ Configuration, administration, development, automation and optimization of the organization’s Cloud based Salesforce.com Enterprise edition for program support, donor management and to support monitoring, evaluation and data visualization tasks
➢ Creating and maintaining training materials based on user requirements.
➢ Provision of support to 30 Salesforce and Office 365 users at head office & regional offices plus 120 Mobile tablet and partner users in the field offices

Hardware and Software Maintenance
➢ Procurement of network/computer hardware and software
➢ Conducting quarterly hardware, software and network systems assessment and evaluations
➢ Conducting user driven software research, installation, updates and patching
Reporting
➢ Comprehensive weekly, monthly and quarterly reporting on the organization’s IT systems health and user capacity building gaps.

United Nations - Nairobi Office (UNON)

Information and Technical Unit Volunteer May 2016 - October 2016

➢ Assisted the Systems Admin in Microsoft Active Directory and MS Server 2012 administration, new user setup, laptop and device controls ➢ Developed an online document management system for the DCs department using php/MySQL. This was incorporated in the UMOJA ERP System
➢ Developed inventory management and tracking system using java/MySQL.
➢ Offered videoconferencing support for international meetings by ensuring smooth running of Conferencing facilities including interpretation services.
➢ Client support during the rolling out of the UMOJA ERP System
➢ Installation, setup, configuration and updating of network accounts and computer software for staff.

Skills

I am a multi-skilled all-round IT professional with keen interests in Systems Administration, Software/Algorithm Develeopment, Web Design, ERP an CRM Systems and General IT Service Management.

  • Systems Administration
  • Microsoft (Office 365, Active Directory, Azure, Server 2008/2012)
  • Networks Setup, Moniroting and Security
  • Web and Scripting Technologies (CSS, HTML, Javascript, PHP)
  • SFDC Administration
  • APEX
  • Linux
  • ITIL
  • Algorithms

Client Testimonials

  • Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it.

    Happy lient quoting Steve Jobs
  • The brains you have combined with your good heart is a rare gift. Youare the best computer professional I know.

    Happy Client. Anonymous

Get In Touch.

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